Delivery Information



Delivering Elegant Christmas Hampers to Businesses Around Australia

Gift Baskets From our Melbourne base, our exclusive hamper designs can be delivered anywhere in Australia. We make it easy for you to celebrate the festive season in a stylish, professional way. We will organise the shipping and attach your personalised message to the gift once your order is placed — it’s gifting made easy!


Hamper Ordering and Delivery FAQs

Q. What is the Delivery Fee?

Hamper Creations deliver exclusive hamper designs Australia wide.  

We ensure the fast, secure shipping of every order. Each order placed will incur an additional delivery fee, with the exception orders qualifying for free delivery. Delivery options and charges will be confirmed via email prior to payment being processed. A guide on delivery charges is as follows:


State From $ for Single Carton Delivery Times – Australia Wide Delivery
VIC/NSW/SA Metro $11 1-2 Working Days
VIC/NSW/SA Country $13 2-4 Working Days
QLD/TAS/WA Metro $12 3-6 Working Days
QLD/TAS/WA Country $13 4-7 Working Days
NT $13 5-7 Working Days

For additional cartons or multiple orders, the delivery fee will be reduced. Please contact one of our sales representatives to obtain a quote.


Q: Will the hamper be wrapped and ready to gift?

All of our hampers come stylishly packaged and presented with your personalised message.


Q: When will our hamper be delivered?

We aim to deliver each order on or before the delivery date selected by the customer. Although Hamper Creations endeavor to meet specified dates, often delivering orders well before the estimated delivery date, we cannot guarantee against shipping delays. 

All gift packages are delivered between 9.00am-5.00pm, Monday – Friday, with the exception of public holidays. 

There will be no deliveries made on any public holiday throughout Australia.

Hamper Creations does not provide an estimated time of arrival.


Q: Who delivers our hamper?

Hamper Creations orders are delivered by Australia Post or a third party courier service.

Hamper Creations accepts no responsibility for any delay associated with Australia Post or the third party courier service.

In the event that the recipient is not available to accept delivery of the gift hamper, or there is no safe drop off point, Australia Post or the third party courier service will leave a missed delivery card detailing where the goods can be collected from.


Q: What happens if my hamper arrived damaged?

If there is any damage to the goods or a delay in delivery caused by Australia Post or the third party courier service, Hamper Creations are happy to assist in resolving these issues. Please contact the sales team at Hamper Creations.


Q: When should I place my order?

To avoid any disappointments, it is best to place orders early to ensure all gifts are delivered by your preferred date.

Disclaimer
In the event that any goods are unavailable, a substitute product of similar value will be provided. Props have been used in some photographs — unless listed, the prop is not included in the hamper.